Hi Lejla, Thank you very much for reviewing SoBe Vegan in South Beach! We are very sorry to learn that you feel you had a less than 5-star experience with us. We value all guest feedback and so appreciate when our guests take the time to leave us reviews. We’re glad to hear you enjoyed our Cookies & Cream shake. Next time you join us, we’d love for you to try our selection of organic salads, power bowls, gluten-free smoothies, our entirely gluten-free and all day breakfast menu, or our organic, cold-pressed and raw juices and juice shots. We’re confident that there’s something else for you on our menu! We make sure that all our packaging is compostable and made from plants. Teaming up with companies like World Centric and Eco Products, SoBe Vegan is dedicated to having sustainable packaging for all our dishes, whether you're dining in or on the go! ALL of our drink cups and salad bowls are 100% made from plants. They are processed from the starch of plants such as corn, sugar cane and sugar beet, making them environmentally friendly and sustainable. Our bowls are made from a reclaimed and renewable sugarcane fiber. These products we use are all sustainable and bio-degradable. We are also using 100% eco-friendly cutlery and straws. Our cutlery and straws are made with sugar cane fibers and plant-based materials - all biodegradable! We made this decision early on as a company to be committed to the plant-based products for the betterment of the communities we serve. We hope to see you again very soon! The SoBe Vegan Family