Thanks for your feedback back. We will fully investigate your comments with the team as we care very much. The buns we have are delivered fresh daily, so it’s possible my team didn’t rotate. Which is not acceptable. The burger we use is Beyond and feedback is generally very positive about this dish. The cheese is homemade from carrot and potato so it’s a liquid cheeze and not sliced. The kebab has homemade garlic mayo and taziki inside. My team as you mentioned are fantastic and if you’re were not satisfied we would have changed the meals for you, no trouble. We’re very sorry for your experience. But we will look into this matter. Appreciate your feedback.