I lasted ate at this location 3 years ago until I tried it again yesterday. This place has lost its touch. My first trip to NYC was about 14 years ago. I dined at another ZP location and thought it was incredible.
I'm not sure what the owners are thinking, but they've let this location become degraded. It doesn't appear clean, it needs to be painted, cloth seats are dirty, bathroom is untidy, etc. they used to have a second dining room which is visible when you use the bathroom. It's now storage filled with junk. Also, there is no more outdoor seating. I ordered a seitan dish and the seitan pieces were incredibly soft and doughy. I had an order of autum spring rolls, too. They had little flavor and my sauce had gnats in it.
It's not too late to turn this place around. But it needs serious attention and more attention to details to make it. I will not come to ZP because it does not seem that the owners care about quality veg cuisine and a quality environment.