I have visted here a couple of times but i won't be visiting again, which is a shame as it's the only vegan place to eat in Derby. Both times i have either had tiny mediocre portions or bad service from rude staff.
The first time my food was tiny in portion for the price. I complained to the owner as i was not happy about this. It put the complaint on facebook after having tried to complain to the owner in private. As he did not get back to me i had to make it public. He did apologise and said go in for a free tea. I assumed he meant a meal ( apparently he meant a cup of tea-very generous!) On my return visit i stated i had come for my free meal. The girl surving looked at me like i was mad. I said my name and showed her the comment made on facebook. She said that is just for a cup of tea. I wanted coffe but she said "no, you are very cheeky aren't you". I was furious but tried to keep my cool and asked to speak to the owner. He wasn't there. Then she decided she didn't want to serve me and another girl came along. Eventually i got served. I left the cafe and rang the owner who apologised to me but the damage was done. Then i heard the girl had been talking about me to the staff in Soundbites( the wholefood shop below). Again nothing was done about this. My advice is not to bother goung. The food is no better than homemade food you could cook at home. The staff are either rude or unprofessional. Suffice to say i won't be going back.
Cons: rude unprofessional staff, mediocre food, too hippy and i like hippies normally