I was pretty excited on a Sunday morning while staying in Cambridge to walk over to 02 Vegan for a breakfast sandwich given the high ratings it has received on Happy Cow. I was equally disappointed with my experience.
The breakfast sandwich consisted of over cooked, rubbery and tasteless tofu on a dry and over toasted bagel (they did not have French Bread) with veganaise which I requested to have omitted.
Upon leaving, I politely took my dishes to the counter where I was curtly schooled that I did it wrong. There was a bussing station where I was to take my dirty dishes. When asked how my meal was, I told the truth (tofu over cooked and I asked for no veganaise). The staff person said "oh yes the tofu was over cooked, we have to make a new batch!" I was dumbfounded at that point. The staff knew that the product was substandard but served it anyways. In addition, this small cafe allows for voices to carry, a fact that the staff appeared unaware of as they loudly discussed. art, history and the finer points of veganism (eg. is it ok for hunters to kill their own food etc).
I should have turned around and left when upon my arrival into the cafe the staff person announced 'at' me "This is a vegan cafe. Everything is vegan". I responded with a friendly "Oh that's good 'cus that's why I'm here!". The place is after all called 02 Vegan and the word vegan is splashed everywhere inside the cafe.