I now have four pairs of Vegan Wares shoes, and have also bought a few accessories here too.
All of the shoes cost significantly more than I've paid for shoes from anywhere else, but they've been worth it. The ones that have had the most wear have been through 2 winters now with a fair bit of summer wear as well, and despite zero maintenance, they look almost new. All the other shoes are holding up really well also. They're all as comfortable as can be expected for the style, and my flat shoes are truly comfortable. I have a wider-than-average foot, and buying shoes has always been a frustrating and depressing experience. Now I just pick the shoes I want (after saving my pennies), and if they're not wide enough, I can get them made a little wider. I love having the freedom to choose colours, and you can choose to have matching or contrasting stitching as well.
I haven't needed to have any repairs done yet, but the sole on my brother's pair was coming away, and they re-glued them for free.
The staff are all really friendly and helpful too.
The shoes are expensive, but you really get what you pay for.
Cons: Not cheap