Admittedly I have never been to the store in Brooklyn but I made several orders online. Got an amazing coat and a few sweatshirts and tee-shirts.
The service is excellent, the communication wonderful and the quality and design amazing.
Yes the coats are expensive (although i got mine on a pre-order sale so I can't really complain), but they are designed and made in the US with only quality fabrics and if I can afford to, I will always support all the indies out there!
Vaute Couture is amazing and so is its creator!