I ordered an excalubur dehydrator and sprializer on December 31st. I understand this is the holiday season and as such expected a few extra days for processing however the items were not even posted to ship out until January 13th and the expected delivery date at January 17th. Now upon reading about this site they state they ship from Toronto and so shipping is quick. This is not the case and considering how expensive an Excalibur is, a $400 purchase even with a couple days holiday should not take 17 days to process and ship. TERRIBLE. WOULD NEVER ORDER FROM THEM AGAIN.
Cons: BAD SHIPPING, LATE, DELAYED