I would be very wary and VERY careful of this place if you choose to go.
First of all, I have to say that their menu is clearly marked, so if you're vegan, that is a plus. However, their dishes are WAAAAY overpriced. I wanted to order the buffalo wings, but they were out. They offered to make chicken nuggets in the buffalo wing style. What I got was 6 nuggets that appeared to be MorningStar (which is NOT vegan) for $10!!!!
I tried to use a coupon that was on their leaflets (see picture), but the guy at the counter wouldn't let me, even though there was nothing on the coupon that limited use to the "next time" like he said.
My partner ordered the large meatball sub with daiya cheese. It was pretty large, but it was $18 for what was mostly bread. I ordered the vegan chicken cacciatore, because I figured, where do you ever see that? When I was ordering, the guy confirmed that I wanted vegan. When the food came out, I was looking at the salsa and what appeared to be sour cream. I figured that the guy confirmed that I wanted vegan, so it was ok. I tasted a teensy bit but still couldn't be sure, so I asked if the sour cream was made from dairy. The guy at the counter said it was and he took it back and apologized. I figured, it's not an all vegan place, so maybe they forgot about the sour cream on the side. A slight oversight. Just as I took a bite of the sandwich, the guy came running over and took my plate away. He said he just wanted to check something. After ten minutes or so, he came back with a completely new dish that tasted totally different. If it wasn't bad enough that I tasted the sour cream and ate the cheese in the sandwich, after years of not eating meat, I ate real chicken at the Veggie Grille. I was pretty upset to say the least.
When we paid, we brought up the coupon again and the counter guy relented and gave it to us, probably because he fed me meat and felt badly. Ugh!
There is a new juice bar attached to the restaurant that's owned separately, if you're interested in that. The juice bar people use special water and make the juice right in front of you. They're very friendly.
Cons: They fed me meat, Counterservice, Too expensive