I'm originally from Houston, but haven't lived in the city for a while. I was SOOOOO pleased to find this restaurant on a recent trip home for the holidays, so much so that I ate here 3 times in 2 days! My folks live in suburban north Houston, so it's not exactly around the corner either!
I came here first with my dad, who is not vegan and only has a lukewarm understanding of vegan food, generally thinking that joking about my food leanings is still acceptable (it's not). Wanting to share (even though i told him he didn't have to), we ordered a completely vegan meal, with entrees, appetizers, the works. My dad LOVED everything, especially the jalapeno poppers and the eggplant schnitzel with red cabbage (which, by the way, is an AMAZING special, highly recommended!). We also ordered the Mushroom enchiladas, and those were a big hit as well. Being that my dad is hispanic, I thought he would be particularly critical of the Mexican food offered, but he liked everything, as did I.
As to service, my father is also disabled and part of his disability is a lack of patience and being prone to impulsiveness and irritability (in short, very cranky old man). . Servers tend to give us crappy service because of this, and working in the restaurant industry, i get why even though it isn't his fault. The server handled my father well, and took good care of us, despite my dad asking him multiple times about the food. I don't know about the previous poster's experience, but anyone who can deal with that and still give great service is an awesome food service professional. We tipped well accordingly.
The food here was so awesome, I took my sisters there for lunch the next day, and then a friend suggested it for dinner later that night. I couldn't say no, and of the three other friends there, none chose to order a non-vegan meal. Everyone loved it, and it made eating there a lot more comfortable that my non-veg friends knew they had non-veg options (even if they didn't take advantage).
Ultimately, I know this place used to be all vegan and it makes people mad that they still aren't. But in a city with almost no other good vegan options, their food is stellar, and it's a fantastic place to take friends to make them feel comfortable and still get great food. I think it's wrong to hate on this business for offering a few non-veg options once they moved into a larger space to compete for business in a town where vegan is still considered really "out there" and a hard sell.Pros: Tons of great veg options, kind, patient waitstaff, drinks are yummy
Cons: seating in the next door room is cramped