Posted on 03 / 05 / 2011
The food was delicious. This is not about the food. It's about the service.
I almost didn't leave a tip. It's true what a previous review said, that there seems to be a couple of people who could serve you but they don't have a definite role, so they could be doing something else.
I'm not sure what it was but I was treated differently by the waitress than the people around me. Not cool enough? Too old? I am, admittedly, a paranoid person; however, when she asked, with a big smile on her face, the French couple next to me, how their lunch was, and seemed like she could care less about what was happening with my meal, I knew my medication was working and it was not my imagination.
In any case, I Â received lunch with no silverware and no one seemed to notice. Your only chance at this point is to flag down a bus boy (or was that the cook or a customer?) I Â asked for dessert and soy milk. Waitress brought dessert Â but no soy milk. When I reminded her, a full five minutes later, she took her time getting it. Brought it without an apology. Rude!
Maybe I didn't fit the mold of what she expected in a cool, hipster, Upper West Sider. Was this due to the fact that they always have business and don't have to worry about what the customer's think?
I ended up leaving a tip, because the other waitperson, Â a guy, was nice.
Note to management: get rid of the zone offense and have everyone cover one specific task: waiters are waiters, hosts are hosts and counter people are counter people.
Updated from previous review on Saturday March 05, 2011
Great dessert, Good food
Service, Service, Service