Good products. Everything else not so good.
Posted on 09 / 11 / 2009
There are two other Organic Depots in the area - one in Portsmouth and one in Virginia Beach - and they are fantastic! The Norfolk Organic Depot, however, has a much smaller selection than the other two, they are frequently out of stock when it comes to common things like tofu, and the staff is consistently unhelpful.
It has always taken me awhile to track one of the staff members down, and then it's not worth the effort because they have no idea where their products are or what they are for anyway, and they seem a bit annoyed that I have interrupted them. I have actually had a man come up to me and start asking me questions while I was shopping there, because I was the only other person he could find in the store so he assumed I was working there.
The prices there are pretty high. You can order food online from Organic Depot, and you can request to split a case of something with other Organic Depot members in the area, which gives you a cheaper price. However, in order to do this, there must be enough members in the area ordering that product to make it worth it for the store to order the case. In other words, if you want three boxes of tea out of a case of twelve, nine other boxes of the same exact tea must be ordered by other Organic Depot members at the same time in order to make this happen. This has never worked out for me. After about six months of trying, I stopped trying to order groceries online.
That being said, the products that they do have in stock are pricey but great. I would definitely choose to go to one of the other two locations if possible, though.
Prices, Some of the staff, Out of stock a lot