It can definitely be a bit daunting in finding dressier shoes as a vegan... so many brands still use leather exclusively. That's where Moo Shoes comes in - convenience in finding a well made pair of cruelty free shoes for work or school. I will agree with other reviewers, the customer service could be friendlier, but where the humans lack personality, the shop cats make-up for it! Moo Shoes also has a (limited) selection of t-shirts, purses/bags, belts and wallets. They also carry Laika magazine, which I couldn't find anywhere else in NYC! All in all, great shop for vegans!