The last time I went to this restaurant they put cheese on the pizza I ordered even though I asked for now cheese. Normally I wouldn't mind having to wait but they did not even offer an apology :(
I also heard some who had a gluten intolerance ordered what she thought was gluten free but was not.
I am not sure if they keep ingredients separate when prepping. Finally, when I went they did not have have vegan cheese, tofu, or seitan.