We went for breakfast once, and have not returned since. Melanie's offers a tofu and tempeh scramble which both contain honey--and these were the only 2 vegan options on the menu. The fact that their "vegan" option is listed incorrectly on the menu is both alarming and upsetting. The food just wasn't good and our server pretended to know what vegan was then served us toast with butter and non vegan bread, then acted annoyed and condescending when we sent it back because we couldn't eat it.
We sent an email to the owner of Melanie's to complain about their lack of vegan food and the rude service of the wait staff. He informed us of the honey in the meal we ate. Only after the fact did we find out that the food we had carefully ordered to be cruelty free was not vegan. We contacted Melanie's about this issue in December and the owner promised to send us a gift card in hopes that we would try the place again. It's been over 6 months and the gift card still has not yet arrived.
I do not recommend this place to anyone--not only because you don't know what you're actually eating but because the restaurant staff and personnel really don't seem to care about their customers. For a place to tout itself as vegan friendly and slip animal products into its food is unacceptable. It left us wondering what else had gotten into our scrambles that wasn't vegan.
Cons: not really vegan-friendly, no soy milk for coffee, appalling service