Disappointing 1st Impression
Posted on 07 / 12 / 2011
Overall I will return to give it another chance just because they are really doing good work with attempting the local, organic, veg/vegan food experience. They are, however, missing something that makes it appealing and memorable, in a good way.
I had the tempeh burrito and it was OK. The toasted sprouted wheat tortilla was delicious. The excessive brown rice was a bit too much, it was stingy on the flavor elements (lemon tahini, feta, raw spinach), and the tempeh wasn't jazzed up much. The food was all prepared very well, with lots of care, it just was bland and definitely did not live up to the price.
The server was borderline rude, or tired, or something. She acted like we were a pain in her backside. We were not aware of the "bus your own table policy". There was no "thank you", "thanks for coming", "come again", none of those boring but inviting customer service comments that can make the difference between returning and never coming back again.
I wish the food had been amazing to overcome the uncomfortable atmosphere, but the crowded tables (that had not been cleaned), and almost exclusive (like either you are the "in crowd" or you are an intruder) vibe were a turn off.
Healthy Food, Variety, Good Intentions
Expensive, Unfriendly Staff, Uncomfortable Atmosphere