I received an apology from the owners & an explanation of the misunderstandings that took place. I have updated my rating to reflect that,
& I'll give them another try.
As a native St.Louisan who has only been gone a couple of years, when I found out about this place I was so very extremely elated to try them on my next visit back home.
My order -
BUFFALO CAULIFLOWER BITES:
Delicious! No complaints, whatsoever, about this dish, which was my favorite out of what I tasted. Excellent flavor, mild spice level (to me, but I do have a high spice tolerance).
Tasty, healthy option as a starter or light lunch. They forgot the salad dressing, however, so I had to drive all the way back down to the south side (a 45 min drive) to get that dressing.
I ordered 2 orders because I LOVE potatoes and I'd heard (read) so much about them and how spicy they were. The menu description indicates that they have a cajun seasoning... They did not. Or should I say, my orders did not. Despite my high spice tolerance, I can still taste the presence of spice, when it exists. It did not. I'm thinking that mine got made sans cajun seasoning, so to my dismay they were just regular ole tots. However, the spicy chipotle dipping sauce was yummy!
CAULIFLOWER PO BOY:
The cauliflower, spices, and that "spicy" remoulade sauce (it was not spicy, at all) were very good & flavorful. The french baguette was too hard, so I couldn't bite into it and eat it as a sandwich. The bread basically served as a bowl, and we just ate the toppings/fillings.
BUFFALO BLUE BURGER:
Solid dish. Fresh, tasty, & the pretzel bun was the perfect accompaniment to the burger patty. The taste of sweet potato in their sweet potato black bean patty is prevalent, so keep that in mind if you're not a big fan of the orange potato. My mother (she LOVED it) is still talking about this burger, a week later.
The food, in general, is ok. Some great dishes, some ok dishes. The customer service is where they suffer. I called in my order @ 45 minutes prior to arrival and still had to wait @ 10-15 minutes upon arrival. When the food was finally ready, there was some guy (not the nice young man who rang me out at the front counter; he was very helpful) who 1- gave me a dirty, "what do you want" look, 2-wouldn't talk to me, but held my food hostage while he tried to confirm that I had already paid for my $40+ tab, and wasn't trying to steal it. I was appalled, frustrated, & annoyed.
Cons: double-check any to-go orders, weekend parking is scarce