I have been going to this Loving Hut regularly since i moved to Ho Chi Minh City 3 years ago and it remains one of my favourite restaurants. The place is huge by vietnamese standards and there's always a lot of people there so it can be a bit on the noisy side sometimes. But it is clean, with lots of light, ans you don't feel cramped.
The menu is varied and once again huge. I always have a hard time deciding what to get because everything seems delicious or worth trying. I haven't had a bad experience on that front so far, with the exception of the vegan pizza. It wasn't bad but definitely a low point for me.
And if you want to shop a bit there is a store upstairs, although it seems to carry less products than before and some of the prices can be ridiculous.
Cons: can be noisy