My Loving Hut experience here was comparable to that I had in the Hanoi branch - overall, pretty underwhelming.
It's a small place, nothing fancy, pretty hard to find in a district that most people passing by won't venture to. However, it's nearby where I work so I thought I'd give it a go.
The waitress there was really polite and even with her limited English was very accommodating to me and my friend. It was, however, a little annoying that 4 out of 5 dishes we ordered were unavailable and it took her a good 15-20 minutes to come back and tell us. This is pretty common in Vietnam and, unfortunately, is rather annoying. So, we didn't get off to a great start.
Having said that, the menu is extensive and reasonably priced, like the other Loving Huts I've been to in Vietnam, but the vast majority of it seemed to be unavailable. In the end, I went with a vegan pizza, which was fairly good - not out of this world, but okay. Not sure what they use in substitute of cheese - it was a little creamy, like a béchamel sauce - I hope it was vegan. As for my friend, she wasn't very impressed with her food.
I'd say go to the Loving Hut in D1...much better atmosphere, more attentive staff (see my review on Loving Hut Hoa Dang) and personally I enjoyed my experience there a lot more.
Cons: Hard to find, Alot of items on the menu were unavailab, le, not very nice atmosphere