An Appalling Experience
Posted on 03 / 15 / 2011
I've been going to Little Tokyo for nearly ten years, but I think it has gone really downhill in recent years, in terms of both the quality of the food, hygiene, and the service. Seeing a rat-trap outside the kitchen is not a good sign, and while they make a big deal of their vegan and vegetarian options, after being served meat (something that has also happened to vegetarian friends of mine) I really don't trust them anymore.
My last visit to Little Tokyo (and I do mean 'last visit')was with a friend, who like myself is not only vegan, but a longsstanding Little Tokyo customer. The restaurant was very quiet, and in fact we were the only diners seated downstairs when our order was taken. My friend ordered a bento box set with tofu steak and I ordered a vegetarian ramen dish. While ordering I asked the waiter if the noodle dish came with tofu and he said that it did. I also said that I was vegan.
When the dish came the waiter said that he hoped there was enough tofu in it for me. In fact it had meat in it, and because it was dark in the restaurant I put some in my mouth. For someone who is a strict vegan of many years this was a disgusting experience and I had to go to the toilet to be sick. I wasn't even offered a glass of water, and when I asked to speak to the manager I was told there was no manager there. The 'supervisor' was quite rude and didn't to see what the problem was. I then had to pay for this awful experience.
Our evening ruined, we both went home. I was sick again and felt ill for the rest of the night.
A written complaint did not even receive an acknowledgement. I would never set foot in Little Tokyo again.
Bad service, Bad food, Bad hygiene