It's always packed because there are only about 6-8 tables available. I was lucky because there was a small table available just for me while others in bigger groups were turned away. There is a sort of cooler where you can choose various vegetable, protein, and carb based dishes. I went today for lunch and was surprised with so many choices (cereal/veg flan, falafel, hummus, seitan, tempeh, azuki beans, greens, stuffed artichokes, mushroom whole grain risotto, rice noodle salad, spinach crepes, pasta al forno, "russian" salad, seitan salad and a few others). Of course, you pay by the weight of your plate but water/digestive tea and bread are included in the coperto of .90 cents. I also tried a lovely chocolate truffle and a bio coffee with soy milk - heavenly. I'm not 100 percent sold on the whole re-warm thing for every dish (for example, I prefer my hummus cold and the azuki beans were a bit tough after being recooked). However, the seitan was perfect in texture and flavor; the cereal flan had just the right balance of crunch and smoothness and was seriously yummy. I loved my experience and will definitely return soon!
Cons: Rewarmed, so some dishes suffer a bit, not too many tables, so book ahead, Nothing offered w/ spices or extra heat