Not bad but overrated
Posted on 11 / 29 / 2014
The food and ingredients are good. I tried a falafel sandwich and lentil soup, and both were delicious and fresh. The hot sauce in particular is fantastic...made with fresh ground peppers as a kind of paste...one of my favourite things here.
The quality is good, but just note that the prices are higher than average. 1200yen for a falafel sandwich ("full" size, which to me seems just "regular") isn't exactly cheap.
Location is a bit inconvenient. It's not really "close" to anything...kind of in the middle of nowhere, separated from the other side of the street by a highway, and easy to miss once you do find it (small sign). You should use a map to find it first time. The restaurant atmosphere is not that great and is quite bare...basically just a counter. It's ok for a quick bite but that's it.
Finally, as for service...it's generally fine, but to be perfectly frank, there does seem to be an undercurrent of attitude here. I did go mentally prepared, but for someone unprepared or unaccepting of service attitude (especially in Japan), I can see how a visit could go sour.
Summary: Decent food, but seems a bit overhyped. Bear in mind the caution about the service...your mileage may vary but it may be less friendly than you're used to in Japan.
Update: Having gone a few more times since my original review, and encountered varying food quality (twice found the falafels way over-fried...basically dark brown balls of grease, along with variable quality of veggies), I feel forced to revise this review. Also, I have to mention that I've unfortunately seen a bit more of the attitude mentioned by previous reviewers. Not every time, but when it does surface, it is admittedly unpleasant. Bit of a strange place I must say. Even with all this, given how everyone seems to love this place so much(?!) I hesitated to lower the rating. That is, until I finally tried the mind-blowing Vespera's (reviewed separately). That did it...now I can't in good faith leave this as a four star (although, just reducing it by one). As for the repeated hype over this place, well...I don't really get it.
Updated from previous review on Sunday September 21, 2014
Good falafels & veggies, Amazing natural pepper hot sauce
Inconvenient location, Small bare interior, Service attitude