Don't know if they were having a bad day, but you had to wait ages in line to order something and then got told it wasn't available, but then after paying, get told they had it available.
There were four staff members, one stocking up crisps, one taking orders, one making drinks and the other day up high and was having a break and the place was full.
The burgers we had were nice, but considering they're classed as a hot meal, the wedges were luke warm and burger was cold plus the bread rolls were like bricks, I understand that rye bread can be hard, but these were obviously stale! Paying nearly £11 each isn't acceptable.
The juices were delicious and the desserts looked tasty and the raw goji chocolates were divine.
But have to say, the main drinks fridge was filthy and you can tell that some of those cans have been sitting there for a while, dented and covered in dirt, had to tell a member of staff, just incase it may cause more complaints.
Left disappointed as I've heard so many good reviews about this place and considering it's one of the only vegan places in the area, you'd think it should show itself how good vegan places are and set an example.
And the all day breakfast isn't all day anymore, that finishes at 12noon, so the website needs to be updated.
Cons: Prices are high for what you get, Cleanliness is lacking, Poor communication