Yummy, but has gone downhill.
Posted on 08 / 28 / 2013
The selection is not too big, so you don't overfill your plate. Ingredients are not listed, however, unlike The Table. They no longer recognize the NCVA card (veggie discount card).
Bad experience today...I hadn't been in over a year, and someone took me out to the restaurant. I was delighted. Filled my plate, my friend was paying for both meals, and as I was reaching to open my wallet, to replace my card, I set the tray on counter behind the cash. It fell to the floor, to my shock and horror. Broken plate, glass, and all the food spoiled. The restaurant staff came to clean up the mess, but did not offer an apology (it was a mutual error, in my mind) or any sort of concession. There was a large lineup. My friend took his food to a table, and I asked if I could bypass the line, as my friend would be eating alone. They said no, but I could ask the people in the lineup if it was okay to go in. I said I wouldn't do that. So, back in the lineup, this time, I paid for my own meal. When I finally found my friend, he had not touched his meal, unexpectedly waiting for me. I am certain his food was cold. I feel the restaurant lacks compassion. Our dining experience was not a good one, and I wouldn't wish this replay on anybody.
I also noticed that there are proportionately too many deserts (two counters full, compared to one counter of salad and one counter of hot food), but the counter space seemed full of things for sale, whether it was olive oil or whatever. It's looking more cluttered with marketing for this and that (olive oils, juices, drinks, bread, pesto) rather than a more simple approach that I remembered. They were also making veggie juice when I was there, but I didn't see a fresh juice option on the menu, so that was weird.
Overall, the food is great, and if I hadn't had this experience, I probably would have been happy with the place. Oh, they didn't have napkins today, for whatever reason, so staff had torn strips off a paper towel role to use.
Updated from previous review on Friday January 27, 2012
Fast, Tasty, Healthy
communal seating, uncaring staff, poorly managed