Serving vegan food, raw food, and gluten free food. No American Express card. Previously located in Calgary, June 2014. Price: Moderate more-less
Vegan-friendly, Raw, Organic, Western, Canadian, American, Juice bar, Take-out
585 Osprey Ave
Kelowna, British Columbia
403-984-4433
Closed now

Tue-Sat 11:30am-7:30pm

more-less
  • Wheelchair accessible
  • Accepts credit cards
reviews

Reviews

First Review by bobcat
Abi Green
Abi Green
  • vegetarian
Contributions
+11

Super rude obnoxious owner - NEVER go here

2
Posted on 10 / 28 / 2014

This is the most ironic name of a restaurant ever. The owner is ungracious and unappreciative of her customers. Do yourself a favor and find another local business that actually is nice and pleasant to her customers. Gratitude cafe needs to learn how to express gratitude to their customers, instead of being super rude, loud and obnoxious.

I like feeling welcome and at ease when I eat and support local economy. This establishment won't be in business long. Try going to the Minstrel, the Bohemian, the Mad Mango or somewhere else where the owners actually are nice and welcoming. Weirdest experience ever.

Pros: mediocre food
Cons: rude owner, bad vibe, obnoxious environment
NessaCampbell
NessaCampbell
  • raw
Contributions
+16

Not Going

2
Posted on 08 / 08 / 2014

I was hoping to find a raw restaurant or café in Kelowna July 12 and 13th but Gratitude Café sounds like it has a little to much bad attitude for me. There are so many people that have commented on the owner yelling and acting out with the customers. I'm afraid it sounds like she is either a very unhappy disgruntled individual or she is having major money problems. Whether one of those problems or a personal home problem, it really doesn't matter. You don't take it to work with you and take it out on your customers. Sorry Gratitude Café..I won't make an exception, I will pass up your café and find a better place to eat where customers can feel comfortable and not like there at fault if the food isn't adequate or the staff. Your loss!!!!
Updated from previous review on Friday August 08, 2014


pg.vegan
pg.vegan
  • vegan
Contributions
+14

Attitude Check Please

2
Posted on 07 / 27 / 2014

First of all, let me just say that Revenue Canada should really look into their financial records. It amazes me that they are completely unwilling to provide you with a receipt, even via email. (How many people do you think have an extra couple dollars tacked on their bill with no knowledge) Second- when other guests say that the service is terrible, they are being really nice. This woman is a whole new level of crazy. In her own words, she does not want kids in the restaurant because they don't make her money. I myself don't have kids, I just think this is a shocking thing to admit to patrons. It amazes me that this place is called "Gratitude" because the owner does not seem to have any of that. She was yelling at people in the restaurant- and not in a "ha ha, this wiil be funny later" kind of way, but in a "WTF is she really talking to people like this??" I should note that you don't have to be a sensitive person to be shocked at the miserable attitude of the owner. There is also a $5 charge if you don't finish your food...this isn't all-you-can-eat sushi, you can't just charge people $5 because they didn't finish their piece of toast. I will admit that the food here is good, but in a small town like Kelowna where you need to rely on repeat customers after the summer months, you should be nicer! People might like the food, but if you are an awful human being, people won't want to support your business. Note to the owner: give your head a shake, or you're not going to make it in this town.
Updated from previous review on Sunday July 27, 2014

Pros: food
Cons: owner's attitude, $$, customer service

Prefuse73
Prefuse73
  • non-vegetarian
Contributions
+4

good food, shocking attitude.

3
Posted on 07 / 26 / 2014

Can't fault the food, it was great. However I have never felt so unwelcome in a restaurant in my life. I don't know if she was the owner but if she was then I am shocked. Trust me I am not a sensitive person, but the aggressiveness of the server to us and all the other tables made us feel very uncomfortable indeed. seriously that women should not be in service, we won't be going back.


junipearl
junipearl
  • vegan
Contributions
+47

One of my favs

5
Posted on 02 / 19 / 2014

I really really really like this place, despite the mixed reviews from others. I am a huge stickler for customer service and have never found their interesting take on it offensive by any means. People are too sensitive!
Every dish I've gotten here has been delicious. Whenever I go in now I just ask for the salad and tell her to put whatever she wants on it and she always makes the most DELICIOUS masterpiece.
Great spot for a cup of tea and a nice vegan, gluten free meal.

Only down side is the prices which are a little astronomical.

Pros: Food!
Cons: $$$
Duskyblue
Duskyblue
  • vegan
Contributions
+22

Very unfriendly

2
Posted on 12 / 30 / 2013

The food was okay, but the service was terrible! We were treated very unfriendly. The waitress was quite aggressive and yelled at my friend for not wanting a certain vegetable on his pizza (although one could technically pick freely!). Was very strange. Also, we heard the staff arguing and calling each other names.

Pros: Vegan options
Cons: Staff unfriendly, small portion sizes
Organika2013
Organika2013
  • vegan
Contributions
+14

Shockingly bad service + mediocre food

2
Posted on 03 / 25 / 2013

I am always excited to check out vegan + gluten free + raw restaurants when I travel, but Gratitude was such a disappointment, I feel compelled to write a review. The attitude of the employees was extremely undignified, in fact, abysmal. I was alone and chose to sit at the bar. Big mistake, as I could hear all the complaints and gossip of the chef and server, not that they were making any effort to be discreet. The cook boasted about how she told some people to leave, as they only wanted to order olives and a drink. She said it wasn't worth her time. I started to discuss options with the server, when the chef rudely interrupted and said there was someone ahead of me, waiting to be served, so I would have to wait my turn. I guess the reaction on my face showed my suprise and the cook responded sarcastically, saying, "based on the look on your face, I guess you are not ok with that." I actually felt like walking out at this point. But I was so hungry, having not eaten all day that I decided to take on the challenge of trying to stay in a zen zone, despite the pervasive negativity of the restaurant. By the time the French toast came, my enthusiasm for the food was nil. Furthermore, the 2 small pieces of French toast at $15 was way overpriced. I had really wanted a drink as well, but the server didn't offer and I was loathe to ask. This eating experience was the first time in many, many years, where I felt queasy eating food, which had the potential to be very good. Needless to say, I did not leave a tip, which is very rare for me. In retrospect, I wish I had left.


kimward8
kimward8
  • vegan
Contributions
+389

Good Vegan Milkshake

3
Posted on 01 / 08 / 2013

I had an chocolate almond milkshake, and it was really delicious. We had the soup of the day, which was broccoli and hummus, but tasted kind of like miso vegetable. It was really good.

We also had the nachos, which I wouldn't recommend unless you like raw food. They do not use Daiya cheese unfortunately, instead they use cashew cheese (supposedly, it tasted like a creamy cilantro dip to me, and I've made plenty of cashew cheese). So I would not recommend those nachos if you bring an unsuspecting omnivore as I did. They were kind of like corn chips with a salad on top. But I do not like raw food in general. I would definitely go back and just be a bit more careful in avoiding the raw food options.

Our server was really nice and friendly and knowledgeable about the vegan options.


ozzyprv
ozzyprv
  • vegan
Contributions
+29

Okay food - questionable service

2
Posted on 10 / 07 / 2012

The food is dencent-good. Nothing extraordinary.... but the service needs serious improvement. Not sure why the server(s) seem to be a little overwhelmed and bothered by the questions we had a bout the menu.
Oh, they had some kids colouring books, but no booster chairs.
I may go back if I am around kids free.

Pros: Wide selection of vegan dishes
Cons: Service, No booster seats
EmStephenson
EmStephenson
  • vegan
Contributions
+19

Excellent Dinner

4
Posted on 07 / 11 / 2012

After reading reviews of poor service but great food, I took a chance and went with a friend to Gratitude. I figured our combined sense of humor could offset any bad service we received. I'm so glad we went. The service was attentive and prompt, the food was amazing - the taste and presentation was superb - and the atmosphere relaxing. There was one customer who had a completely valid complaint however she was less than tactful and shrieked like a fishwife at the staff before exiting. Chalk that up to the entertainment portion of the evening! We enjoyed lattes, an eggplant appetizer, a falafel salad, a curry with brown rice dish and ended the meal with a gluten free vegan slice of cake. Left feeling very satisfied and content. The tab was a little pricey but worth it.

Pros: Delectable food, Ambience, Service
Cons: Price
alicewheaton_Cats
alicewheaton_Cats
  • vegan
Contributions
+18

No Wonder it was Half Empty on a Friday Night

2
Posted on 03 / 24 / 2012

At the restaurant, I ordered the special that the owner described in glowing terms as a plate with three different kinds of raw food. Instead it came in a bowl and was one big tasteless salad that had some dehydrated curry zucchini pieces, spiralized zucchini and big hunks of broccoli, including the stems, lettuce, and a piece of avocado, for $22.00. She said it came with garlic bread but not so. Imagine four raw food crackers as thin as a shoestring cut into 3 " lengths...I couldn't even eat a 1/4 of the salad as it was so bland and the shoestring garlic "bread" was so garlicky it was not palatable, and I like garlic.

Then I ordered the cheese cake and the nut crust was so thin it was only there in patches. The cheesecake portion had the consistency of vegetable lard that had been colored purplish. Again, I could not finish it. The owner came and asked how I was enjoying the meal and I said I have eaten in many raw food restaurants in Canada and the US and this is just a big salad. She said, "Yes, tonight's raw food is in the style of a salad!" and walked away before I had time to ask her why she described it as being served on a plate. Anyway, the service was as bad as the meal. I actually took a client there and was quite embarrassed about the whole event.

There is a vegan/vegetarian restaurant on 17th Avenue with a constant line up. When we left it was 7:30 and the place was still not even half full. The reason is clear....$30.00 each for a bad salad and even worst dessert.

Pros: Table water, parking, organic service
Cons: Bad attitude of owner, Tasteless food, Expensive for what you get
lauraismynametoo
lauraismynametoo
  • vegan
Contributions
+27

Amazing!

5
Posted on 06 / 09 / 2011

I happened upon this little gem while shopping in the area. My meat-and-potatoes friend was even more impressed than I was. The atmosphere is very laid back ("bored" games and other passtimes are abundant)so don't stop in if you're in a hurry. Some of the best vegan food I've had to date and decor is also quite pleasing.

I had some minestrone soup which was the best I've ever had. The chili was delicious with the perfect balance of spices. The guacamole and salsa which accompanied the entree were also excellent.

It will be my frist stop when I'm back in the area!

Pros: delicious food, friendly staff, convenient location
pfalvo
pfalvo
  • mostly-vegetarian
Contributions
+59

Incredible Meal

5
Posted on 12 / 28 / 2010

Amazing place - great location - very entertaining place to get a great meal. We really liked it.

Pros: Location, Food, Games
mkaw
mkaw
  • vegetarian
Contributions
+13

Great fresh food

4
Posted on 07 / 30 / 2010

I loved the flexibility offered at this restaurant. There are several options where one can choose from a list of ingredients. They are very accommodating to each persons allergies and diet concerns. The "cheesecake" made from nuts was very tasty. The service was friendly and prompt. We enjoyed the little games left on our (and every other) table.


Rawtastic
Rawtastic
  • raw
Contributions
+24

Amazing!

5
Posted on 04 / 22 / 2010

My fiance and I enjoyed an amazing dinner at Gratitude Cafe a few weeks ago. He had the calzone, I had the pizza both were fantastic tasting and it was great to watch it being made right in front of us (as we were sitting at the bar). The person cooking our food turned out to be the owner, and we had a great chat with her. She was great to speak with and her honesty and willingness to engage in conversation was refreshing. I find that the vegetarian/vegan/raw world can be highly judgemental and pretentious in a lot of ways, this is not the case here. It's about good for you food that will rock your taste buds!!! The service was friendly and the wine was excellent. We loved it so much that we are going to the raw food Friday this week and we're taking a friend for some vegan brunch in May! We are laid back people and this was a great place for kicking back, enjoying amazing food and soaking in the ambience. We are also super thankful (grateful I should say:) that there is a restaurant that caters to raw foodists...if this Fridays meal is anything like the raw nut banana cream pie she served us, then we're going to be in heaven!
Definitely go and enjoy and be healthy and happy!

Pros: fresh flavours, joyful ambience, great people
alphatherapy
alphatherapy
  • vegetarian
Contributions
+12

Grateful

5
Posted on 01 / 31 / 2010

Gratitude is my new favorite venue for almost every occasion of my life- friendly coffee dates, business/client meetings, a good meal after a workout and the list can go on.
Firstly, the environment is clean and fresh with still a relaxed atmosphere. The menu is unique- combination I would make myself but never make the time.. I am particular with my diet, especially because of my food allergies. Fresh ingredients, great prices and proportional servings for a fair price. The staffs are professional and very friendly. Extremely attentive making sure my glasses are always filled. Ready to answer my questions!
This business idea is fresh and well located. You will see me here at least once or twice a week relaxing with a good book or laughing with loved ones!

Pros: Fresh Menu, Attentive Staff, Clean
Cons: Tea selection, Parking
lynn785
lynn785
  • herbivore
Contributions
+16

Excellent!

5
Posted on 01 / 26 / 2010

Had a great experience at this lovely vegetarian/vegan resturant! Staff where friendly and knowledgable, i'm new to vegetarian eating but some of my friends that I went with have been following vegan diets for years and where impressed with the menu. The food was excellent especially the vegan milkshake sooo good! I would recomend this resutrant to others and will be going back many times!

Pros: Atmosphere, Food
Bearclaw
Bearclaw
  • mostly-vegetarian
Contributions
+9

Great Experience

5
Posted on 12 / 16 / 2009

I have visited Gratitude Cafe a few times now, and will defiantly go back! I had a wonderful server who was cheery and outgoing both times, (I think she is the owner). The pizza was amazing; I got to pick all the toppings I wanted from a list of ingredients. The lasagna was delicious as well and the raw food brownie was the best I have ever had! I was able to choose any activity or game I wanted, to occupy my time while I waited for my food. This restaurant is a great new concept that everyone needs to visit. I will make a point to return to Gratitude Cafe next time every time I am in the area.


nspanee
nspanee
  • vegan
Contributions
+121

not overwhelming

3
Posted on 11 / 17 / 2009

i didn't know what to expect from the cafe.
the menu was kind of confusing for me. im from switzerland not to bad in english but i still found it kind of a mess.
there are not a lot options for vegans, probably its because its more of a cafe then restaurant. i went for the burrito. it was nice to choose the veggie ingredients of it. the burrito came and the one part was warm and the other cold. what i didnt know was that the veggies will be raw(or just cold). if i knew i would have chosen sth else i guess. the service was okay. the person had kind of a loud voice but not unfriendly.i cant remember the prices but i prefer to pay a bit more for better quality.


marlasinger
marlasinger
  • vegan
Contributions
+23

Choose Your Own Adventure

5
Posted on 09 / 11 / 2009

The experience at Gratitude Cafe is contrary to any other dinning experience I've ever had. We chose our own seats, which games to play, and everything we wanted on our pizza (which was to die for). While I can see a few of the reviewers here don't appreciate this, you can choose to joke with your server and engage in any sort of experience you'd like. I was served quickly and attentively. The vegan pizza was delightful! When I asked for additional ingredients not on the menu, my server found them in the kitchen and added them. The black hummus rolls were unique and delicious, as well.
I suspect anyone seeking a typical dinning experience might be a bit confused by the atmosphere at GC but I felt right at home.

Pros: healthy cuisine, friendly staff, excellent food
Cons: cold
Jessica O
Jessica O
  • vegan
Contributions
+38

Unimpressed...

2
Posted on 09 / 08 / 2009

The food is not so bad, but the owner has completely turned me off the place. Food was average, but everything there can easily be made (and perhaps be made better) at home. Nothing special. Chili was served cold, and salad dressings were listed on a handmade tag on the waitresses breast. Nice atmosphere and a decent price though!

Pros: good price, nice decor
Cons: unsatisfying food, unpleasant staff, poor service
bobcat
bobcat
  • vegetarian
Contributions
+35

Never Returning

2
Posted on 07 / 25 / 2009

We went on a Friday night for the Raw menu...however we found out that the Raw chef was ill (i had to ask the server why we hadn't received the raw menu)...we were a little dissapointed, but I was starving and didnt want to make the trip to the Coup...so she comes over and she says..."Order the Sushi"...and that was what i was interested in anyway so i ordered. She was the only server on, so she was a bit busy....however the place was NOT full. 15 minutes later the food arrived (we needed a refill on our water that never came)...it came and i tried the sushi and was disgusted. The rice was extremely overcooked...i knew that she was busy, so i put the food to the side and figured she would be over to check in in about 5 minutes. 20 minutes later she had still not been over...so my friend approached her to tell her that the sushi was over-cooked adn i would not eat it...at this point she RAN past me, screaming "you didn't like the sushi?" When she came over, I said no it was gross, and had she been over sooner I may have ordered something else. We felt extremely unwelcome...she said to my friend "I saw her waiting for me, but I didn't know what she wanted" and when we explianed that we had been waiting a long time she said "you have to be patient and forgiving"...usually i will return to restaurants after bad service b/c it's usually a one time thing...however she was the owner...hmm.....nevver going back...which is a shame b/c the raw menu the week previous was YUMMY..

Pros: Good Raw Food
Cons: Rude Staff, Pricey

 

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Last updated: 2014/07/23

 

Added: 2009/06/04

 

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