OK, I will admit right off the top that I understand why so many people have complained the owner, she is blunt and a bit abrasive, but she shows appreciation for customers who can handle her and don't waste any food. Waste and environmentalism seem to mean a lot to her, and I think that's where a lot of her disagreements with people originate. I don't agree with charging people extra for not finishing their food when they're paying full price for it, but I think her concern for the environment outweighs her concern for what people think of her. She won't even upsell, and in fact will tell you to order less if she thinks you won't be able to finish it. I've got to respect a business owner who puts her passion above her bottom line.
With all of that out of the way, I will say that I love the food. There is nowhere else in Kelowna to get this kind of vegan food (that I know of yet), and it's lovely to be able to go there and get a delicious raw or cooked dish, a warm carrot bun, and a raw dessert. I never have to worry about being charged for waste because I never leave a bite behind. The prices are a bit expensive, even for this kind of food, so we don't go very often. If it were cheaper I think we would go too often!