I was super excited to explore the vegan options, but the whole experience felt "dirty". The place looked and smelled like it needed a shower! But! I am adventurous and feel like I'm on a vegan mission here in Florence, so while I was looking through the case to find the "vegan" items, a lifeless, rude young girl asked me what I wanted. I asked her for some help in deciding between the options and she clearly wanted no part of it. So, I chose this square looking pastry (I guess) with chocolate in it, and ordered a cappuccino with rice milk. (The girl who made my coffee was actually very nice)
Let's just cut to the chase, shall we?
-The pastry was dry and barely had chocolate in it. I could have just ripped a piece out of my journal and threw a few sprinkles of chocolate on it.
-The coffee was probably the worst I ever had in my life. It was watery, bitter and just .. gross. Like instant coffee, but worse.
OH! And I'm pretty sure rude girl #1 overcharged me! I did not realize until I left, but the price I thought I saw on the display case did not match my receipt. It was off by 20 cents, which is not a lot, but still. (I could be wrong about this, but I don't think so)
This is one of the few times I did not finish what I ordered, but between the dark, dirty energy in the place and the nasty pastry and coffee, and Signorina Smiles I'd had enough. I left it all half-eaten and walked out... I then went to recover at a nearby gelato shop! :D
Cons: dirty, dark, depressing, poor quality food and coffee, just.. everything :(