Lovely friendly italian owners that engage with every customer and make even waiting in line fun. There is almost always a queue because it is so damn good but you still get to taste a couple flavours before making your choice. The vegan ice cream is unreal, wouldn't even know it was vegan and they are always coming up with new crazy flavours. If you suggest it, they will probably give it a go! I went with a non vegan friend and he actually called his mum on the spot to tell her about what he said was the most amazing ice cream he had ever had. Also loads of vegan cakes and stuff on offer - if you ever need a vegan wedding or birthday cake they can also sort it out for you - sometimes they serve lunch but i haven't tried it.