Eewww... This is how restaurants get people SICK!
Posted on 02 / 26 / 2013
My boyfriend and I spent a long Valentine's weekend in Steamboat. We are both Colorado natives and love Steamboat, which we visit about 6 times per year for the Strawberry Springs, and 8-10 for boarding. This was the first time that we went to Freshies. The sign said organic fresh food. This is right up our alley,so we thought that this place would be perfect for us. As we went in it was very chaotic and we waited for a bit to be seated.
When our waitress brought our hot tea she spilt the scolding water on my boyfriend. We are normally pretty chill people, so after cleaning up what we could we brushed it off. We waited almost 40 minutes for our food and when our waitress brought the food she was eating herself, and licking/sucking food off of her teeth. We were pretty grossed out about this. But continued to try to stay calm.
As we were eating we looked around and literally all of the waitresses and bartender were eating. They were picking food up, putting it in their mouths, licking their fingers and continuing to serve customers their food.
An older waitress, she had a grey ponytail coughed in her hand, ate some food than rang up some customers....Yuck!!!
It shouldn't be hard to realize that you do not touch your mouth, eat, cough on your hands then proceed to handle customers food, or touch a register that every other waitperson touches also. We were absolutely disgusted. My boyfriend is a Mountain boy, and it takes a lot for him to get grossed out. But this place did it.
The food wasn't bad, but we couldn't finish our meals because of the unsanitary and outright disrespect that the waitstaff was displaying for Freshies customers.
We got our check and left, but washed our hands first.
But wait there's more...... when I got my bank statement Freshies had charged me $92 for our $29 meal!!! What are you kidding me!!
I called Freshies and the manager on staff told me that our waitress, the one that spilt hot water on my boyfriend, the one that served us our food while she was eating her lunch, put in a $52 tip for herself on our $29 meal. (I left her what I thought was a generous $5.)
"Honest mistake," is what the manager said. The charge was reversed and I finally got my $52 back 1 week later.
We will never come here again!!!
You can have the best food in the world, but if your waitress sneezes on your food, puts her slobbered fingers or coughs on it, it is contaminated and gets customers SICK!
Decent food, Seemed to be organic, Vegetarian Options
Unclean waitstaff, Spreading Germs, Lack of customer appreciation and safety