I've had some desserts from this place and all were great. Had the chocolate chip cookie (my fave) and carrot cake slice. The cookie was GF but heated up well over days of me eating it. The cake slice did become very hard though, so eat that the same day if possible. I guess it's a thing about gluten free desserts. I will be back though to continue trying the rest of the desserts. However I got a vegan mac and cheese empanada at the end of the day and did not like it. (Points for giving me a discount on the end of day bakery items by the way!) The outer shell I liked and it was warmed, but the filling was not flavorful to me. I would not get that one again.
I moved into the area a few months ago and shop at fresh start at least once a week. No less than half the times I've been there I have been overcharged or double charged for items. It's difficult to know this since almost none of their products have prices on them, but after going over my receipts I often find mistakes. Recently I happened to buy two items that did have price tags and was overcharged for both of them. I went back and was told they would refund the extra charges but that next time I could not get these items for this price- i thought that was an unnecessary comment. Then they told me they would not sell me one of the items at the price it was lableded (I could keep it at almost double the price is was marked, or I could return it). I shop there every week and they wouldn't honor the price THEY put on the item! I was also given coupons, nice gesture I thought, except they expired October of last year. Which considering everything else that happened just seems rude.
I hope to have better experiences in the near future or I will have to start shopping elsewhere.
2 Reviews
First Review by bob
tehHuzz
Points +47
Nice place to stop by for desserts - Edit
I've had some desserts from this place and all were great. Had the chocolate chip cookie (my fave) and carrot cake slice. The cookie was GF but heated up well over days of me eating it. The cake slice did become very hard though, so eat that the same day if possible. I guess it's a thing about gluten free desserts. I will be back though to continue trying the rest of the desserts. However I got a vegan mac and cheese empanada at the end of the day and did not like it. (Points for giving me a discount on the end of day bakery items by the way!) The outer shell I liked and it was warmed, but the filling was not flavorful to me. I would not get that one again.
Read morePros: Lots of vegan and gluten free options, Lots of baked goods
Cons: Eat Gluten free items soon or they become hard
Guest
bob
Points +11
Fresh Start Lacks Customer Service - Edit
I moved into the area a few months ago and shop at fresh start at least once a week. No less than half the times I've been there I have been overcharged or double charged for items. It's difficult to know this since almost none of their products have prices on them, but after going over my receipts I often find mistakes. Recently I happened to buy two items that did have price tags and was overcharged for both of them. I went back and was told they would refund the extra charges but that next time I could not get these items for this price- i thought that was an unnecessary comment. Then they told me they would not sell me one of the items at the price it was lableded (I could keep it at almost double the price is was marked, or I could return it). I shop there every week and they wouldn't honor the price THEY put on the item! I was also given coupons, nice gesture I thought, except they expired October of last year. Which considering everything else that happened just seems rude.
Read moreI hope to have better experiences in the near future or I will have to start shopping elsewhere.
Guest
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