The water is outside on a table on the patio by the front door. They provide tiny paper cups. If you sit on the opposite side of the rectangular room, you must leave your food,phone,purse and children behind to fill your own water cup. God forbid if you ask a waiter to get you some more water.The immediate response is a minor tantrum, as though you have just broken an unwritten rule, but after collecting themselves they might get you a water refill. So much paper wasted on the cups.
When you order food, they might bring you the desert first, then the main course, then the salad and save the appetizer for last. I talked with them about their service and their response was that I had a problem and wanted special service to have my meal served in the correct order. This favors the kitchen, just like the water dispenser. The workers come first and the customers come last.
Forget special orders or changes from the menu, you can die of your food allergy before they will adapt in any way for the customer. The kitchen comes first!
The food is good but over priced. The long table has these swing out connected chairs that are uncomfortable, the tables are few and are either squished up against a wall or directly at the front door in the front walk way.
This is the result of Asians cooking Italian food. They have the recipes right but they do not have the service, the manners nor the sophistication of a true Italian restaurant. They serve the Italian pasta dinner Chinese style, all at once or in an order as the kitchen pleases. The workers are all that matters in some type of proletariat revolution and for this you can spend 30$ per person easily.
The patio works on summer nights only and the tiny interior square footage is impossible on busy nights. Of course you can eat at a counter along the window so strangers in passing cars can watch you suck up the pasta with sauce dripping from your mouth.
This restaurant makes money and has some good recipes, otherwise it is waging cultural warfare against good taste.
Cons: water dispenser, service, seating