I tried Elixir over a year ago and the service was horrible so I never returned. I recently got a mailer and was surprised they were still in business so my husband and I decided to try it again. The service was even worse. Both items ordered were not as requested, the server brought one set of silverware, no extra plate and never came back to check on us. After being completely ignored, I eventually got up and got my own silverware. There was a couple sitting next to us, waiting for about 20 minutes with absolutely NO acknowledgement by the server. I pointed out where the menus were and they got up and got their own. The place was not busy at all. After being ignored, the couple left & mentioned to us they'd never be back. We had to stand up for the server to acknowledge us and bring our check. This was the first time in our lives that we left without tipping. Service was that bad. The fire alarm went off during our meal and no one seemed to know how to stop it. Ironically, this same thing happened over a year ago. Sadly, there has been no change in their service or attitude. It's amazing they are still in business. We will never go back nor would we ever recommend this place to anyone. It's a shame because they have a nice menu.
Cons: Horrible service, Staff not friendly, Average food