The food is actually pretty good, as are the employees. However the owner is very abusive to his employees. If he happens to be in a bad mood or someone makes a minor mistake, he is verbally and emotionally abusive, screaming at you over the phone. I attribute this to personality and alcoholism. His son, who comes in to work occasionally, drinks on the job and drives away drunk. I am an avid supporter of local businesses, but I will never be a patron of this place knowing that the owner takes advantage of his position of "power" by mistreating his employees who are just trying to make a living.
Cons: abusive owner, use hands to serve chips and lettuce