Well, it wasn't so bad.
The venue is as far away from cosy as possible, like you were eating in a shopping mall basically, but just were Dosa is located within the food court there is a dead end so you have a somewhat hiding space.
On the face of it Dosa Plaza doesn't look very inviting, their advertising seems a bit rundown, actually I haven't noticed it the first few times I was there; looking for something vegetarian to eat I simply overlooked it.
Nonetheless, once found the food was quite fair. Good taste, fair servings, decent price, friendly staff.
I'll had to wait for about ten minutes though, both time I ate there.
Once you know where it is you have a centrally located option for something to eat which has pretty customer-friendly opening times. Note though, waiting time and eating time more or less balance each other, something I consider to be unusual for a food court, therefore arrange enough time, unless you order for take away.
Cons: food court, waiting times