We went for lunch one day and it was extremely hot outside. No a/c and fans do nothing. We poured sweat the whole time. One staff spoke a little English but others did not (which is okay, just letting it be known). They were out of pho and the food was just okay. Fairly bland. Dirty place though. Bathroom is disgusting. Workers using the hose on the toilet to wash their feet and legs in the bathroom so the floor was soaking wet. If it were cleaner, I'd give it 3-4 stars. I wish I could give it 1 star. We ate at many better vegan places in Hanoi. I also don't usually care about the look of a place. I like authentic places but this place was gross.