Good cakes, cupcakes, cheesecake, cookies, cinnamon rolls, danish, sandwiches. Yum!
Problem is, the counter staff is so consistently poor, and turn over so quickly, I hesitate these days in coming here. These people act like they have much more important places to be, don't listen, consistently make mistakes, are careless (squashed cakes, anyone?), painfully slow, and sometimes rude.
Is it so hard to find, train and retain decent bakery counter staff? Be serious. The day is coming soon that I'll just stop coming, recommending the place, etc. It's sad to see a good business go down because of careless staffing.
BTW, the Chai isn't vegan (honey), and they serve cow milk.
Cons: counter staff, counter staff, counter staff