excellent food, shabby service
Posted on 07 / 18 / 2015
Went on a weeknight when a reservation was not needed. Upscale decor, prices, eclectic menu with contemporary flavor combinations. I really enjoyed the food at dinner.
Problem was the service. Lots of staff just standing around, doing nothing. So many servers, they used a tag-team approach that left customers without anyone to ask for help, no continuity in service. I ordered a drink, then 10 minutes later ordered food. My food arrived, then 5 minutes later my cocktail [weak, couldn't detect a hint of Tequila] was delivered. I started to object, but they were gone. Plate was promptly cleared and I was asked if I wanted to see a dessert menu. I said no, but... the server was gone before I could order a salad-- portions were small and pricey and I left hungry.
The food was very good, but the servers were uncaring despite the large number of them standing around doing nothing but talking among themselves. For a fancy, expensive, upscale restaurant it was terrible to deliver the cocktail after the entree!
Still, the food was so good, I may try it again.
great food, eclectic flavors, menu, nice atmosphere
poor, weak cocktail served late, terrible, inattentive service, expensive