We've been to this restaurant three times. After the first time, we swore we would NEVER go again. Yes, it was that bland, confusing, and frustrating. But, then we were in a pinch (situation-wise) and this was our only option. Not only did we have a helpful person taking our order this time, but the food (because we ordered it properly finally!) was delicious. We then liked it so much, we've been a third time.
Here is how to order:
(1) Tell them you are vegan. If you want a bowl, order it "vegan". They'll eliminate the non-vegan items, and double the vegan items.
(2) Get your Yumm sauce on the side. It's a larger quantity this way, and you get to pick and choose where it goes on your food.
(3) Consider the Reuben made vegan.
(4) A bowl won't be enough quantity for a vegan. Order a BBQ tofu kabob or Terriyaki tempeh kabob as a side. Get Yumm sauce for dipping.
Sounds easy, I'm sure, but this was NOT CLEAR to us when we went the first time. That time, we got about 4 scoops of plain black beans over bland brown rice with nothing on them and no condiments. It was gross and we love black beans and rice. We do recommend this restaurant. If you get something gross, talk to them. That was our mistake.
Cons: Confusing how to order, Even the largest bowl is SMALL, No vegan desserts