I had an hour to spare recently in downtown Tampa and decided to give this is a try. I ordered the VLT with the optional avocado to go. I was there on a Saturday morning, which means the shop was pretty busy and it took a while for my sandwich to be ready (the guy at the cash apologized for that). I liked the atmosphere of the place, and the VLT was tasty. Based on this one visit, I would definitely come back here. Cannot confirm staff arguing, as mentioned in another review.
Cons: was a little slow (but not excessively)