The staff were friendly and helpful when I (being sensitive to, among other things, onions) asked about the ingredients of the food. I was a bit disappointed by their limited menu, considering the large product range Astrid&Aporna has in stores. They asked me what I wanted on my sausage, but not my boyfriend (who got his covered in ketchup, one of the things he can't stand...) who also wasn't asked what he'd like to drink (while I managed to get tap water on request, as I prefer not to drink bottled water for the environments sake). A suggestion for improvement is to write on the menu what's served with each dish (like that ketchup and mustard is automatically added unless you say something) and to spare the environment by serving tap water to anyone. This really is a fast food place, so if it's bad weather I guess it would be cramped inside by the bar desk- kind tables. Sitting outside by the tables on the quiet street was nice, though.
I recommend the chef's own vegan mayo!
Cons: Unclear what's served with each dish, No nice seating inside, Normally doesn't serve tap water