not a good choice
2
Posted on 10 / 12 / 2009
I'll give my positives first... the food was kinda good and the place is easy to find--right in the middle of town.
Sadly, thats where it ends. We were seated by someone who I needed to request having the tabled wiped down (there was salt and water all over it) and that server stood in the kitchen and glared at me, then we had to go up and get our own menus because no one came back, the people who came in after us had ordered and their food arrived by the time anyone came to talk to us. When we finally ordered, I asked if an item was vegan and was informed that everything was vegan in the nastiest tone I've ever heard from a server. Lets please note that nowhere was that indicated at the restaurant--I'd heard from word of mouth that "its a mostly vegan place." And, then, the item I ended up ordering was told it wasn't available for another 30 minutes so I had to order something else. When our food arrived, my quesadilla had almost no vegan cheese on it and so was DRY, but I looked at the person the next table over and saw a delicious looking moist one.
Worst part? We had finished eating and sat for a long time waiting for the check. I went up to the counter and asked the woman taking togo orders who told me "the other woman will get it," and went back to ignoring me. The other woman did not get it, even after we asked her. Eventually we had to guess at our bill and give cash before just leaving. Also, all the other tables got bread to start except for us. We started off very friendly, were dressed nicely, and otherwise had no characteristics that would get us such bad service except being in our 20s and 30s. Seriously, I thought that treatment was over by now.
I'd NEVER suggest this place to anyone. Our food was dry and overpriced and the service was plain insulting. There are plenty of better options in the area.
I WANTED TO GIVE THEM "ONE COW" but its not permitted by happycow since they are a 100% veg restaurant. The veg status doesn't justify going there, i promise.
Pros: location kinda
Cons: dry food, long wait, insulting service
Hello,
This is Pam Brown, the owner of the Garden Cafe. I am sorry that you have had bad experiences with our waitstaff. While rude service is inexcusable, I will mention that we often can only have one server working at a time, so they may not be able to be as attentive as we would like. If you feel that you are being treated rudely, please feel free to ask for me at any time to rectify the situation. As far as the price of the polenta entree, I would like to explain how that entree is prepared, so you can understand our pricing. First of all, the polenta is purchased from Wild Hive Farm, a local farm providing organic corn. This is much more expensive than regular bulk polenta. This polenta is cooked, the vegetables (peas and mushrooms) are prepared, and blended into the polenta. Each sauce on the entree is homemade, as we do not used pre-made sauces. A tempeh round accompanies this polenta. This is first boiled, then marinated, then baked. It is then mashed, and mixed with other ingredients, and formed into patties, and brushed with mustard, coated with cornmeal, and lightly pan fried. In addition, the asparagus in the salad is very expensive, along with black kalamata olives. This is also served with organic sauteed kale. The reason I have gone into such detail regarding the entree is to illustrate the amount of labor that goes into preparing all of our food. It is not 'scooped' on a plate before serving.