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Good shop and cafe

4 Posted on 12 / 14 / 2012

Good-sized store with large selection of packaged food, health and body products, cooler section, snack bars, gluten-free items, etc.
Also houses a food and hot drinks cafe with a few small tables, can take away ready-made food or eat in. Non-dairy Booja Booja ice cream and Swedish sorbet. Desserts.
I had a good spinach-potato-pea wrap, also a spicy vegetarian samosa, and a piece of vegan carrot cake. I bought a dairy-free-chocolate Advent Calendar there. I had a small tub of Bessant & Drury's (London) dairy free frozen dessert, vegan, lemon, based on coconut milk and apple juice - very good.

Pros: location right in centre, good product selection, tasty treats

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Gave me cows milk instead of soya

1 Posted on 05 / 20 / 2012

This is a nice health food store with a small cafe at the front selling veggie and vegan food (but had a few meat sandwiches I think). I was extremely disappointed when I was given cows milk instead of soya milk for my tea though, despite specifically aksing for soya and purchasing other vegan products. I drank quite a lot of the milk before realising the mistake and ended up with an upset stomach. I don't understand why it's always veggie places that seem to make this mistake when I've never had the problem at an omnivorous cafe. The staff were apologetic, which I appreciated, but didn't offer me a refund, which I feel they should have done under the circumstances (and is why I'm only giving one star). I think under other circumstances I would have excused the error, but if your establishment specifically caters for special diets then there is no excuse for making a mistake like this. The rest of my meal was ok and good value, but this totally spoiled it for me.

Pros: Large store, Good value, Vegan takeaway
Cons: Bad customer service, Not considerate of dietary requirements

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Shop

4 Posted on 08 / 09 / 2010

I've been coming here on and off for years and it has now

been taken over by new management. Its pretty good but they

have started to go into the muscle building aspect a bit

too much for me.

They are very friendly and have a good selection of items.

They also give the 10% discount for Vegetarian members.

Pros: ok take away, ok stock, friendly staff