I have been to Bay Leaf about 4 times in the 3 years I have lived here. The first time I had a pretty good experience and the food is decent and the restaurant is very clean and well kept inside. Went again more recently, the restaurant was completely empty. Naturally, with just me and another friend I was with, You would think they would have gotten the food in and out fairly quickly- but believe it or not took over twenty mins. It actually took the lady a long time to even come bring us water and and take order. Really strange. I gave it one more change more recently, and I will NOT be going back. This time I needed a receipt to turn into someone at my work. The man working seemed to not understand what i needed. He went a photocopied the reciept for me. I mean literally on the copier. I was pretty astonished..but to make matters worse, the same lady as the last visit- which took forever- came back over and starting sharply saying to me "where the ticket?" "where" where you take ticket?" I explained gently that the waiter had taken the ticket and photocopied it for some reason because i needed a receipt .She went over scolded him, wouldnt make eye contact with me, and certainly didn'tt apologize.
I don't get it. I tried to chuck it up as a cultural misunderstanding, but with the food just being OK and it taking so long, plus the rude service I definitely won't be eating at Bay Leaf again any time soon.
Updated from previous review on Sunday March 24, 2013Pros: OK vegan food, nice ambiance/very clean feeling
Cons: slow service, rude service, over-priced