"Resting on laurels"   My Rating
9 vegman444	Posted on: Saturday, May 23, 2009
	Review: Fresh Side used to be fresh, now it's known mostly for snotty servers and grumpy counterpeople. Hey, if you guys don't like your jobs, QUIT! There are loads of out of work people dying to be hired. Now onto the food. It's unique, and like any menu there are some great choices, but many duds as well. The tofu is too watery and squishy, and I bet my paycheck what they claim is "vegan" ain't. I taste chicken broth in the noodle dishes, and oh yeah, I would love to see the ingredients of the "vegan" noodles--guessing there's egg in there. The tea is amazing, the best choices and tastes around. The tea rolls are mostly great, but some are cold and boring too. Plan ahead, due to the annoyed staff, you may be waiting a LONG time to get your food. Oh, and be warned: If you complain about anything, they'll make you feel like it's YOUR fault.   Pros: Tea * Tea rolls * Location Cons: Attitude of servers and counter people * Service can be slow * Mess up orders frequently
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"worst service i've ever received"   My Rating
7 sloweducat ion	Posted on: Tuesday, October 28, 2008
	Review: my first and only time attending fresh side, i ordered pad thai. when it was delivered, i began to eat it, only to notice a few seconds later that there were eggs in it, which meant that there was also fish sauce in it. my waiter (an ugly fellow with a ponytail) was completely unapologetic. he offered a completely flat excuse ("you were looking down when you said that you wanted it vegan"), but no apology. the manager was more apologetic, but only by a little bit. surprisingly for a restaurant that offers so many vegan options, they seemed to have no consideration at all of the importance of actually serving their food vegan when it was requested as such.   Pros: * * Cons: appalling service * *
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