Hidden gem; fantastic customer service!
Posted on 09 / 26 / 2009
This place is amazing! It just opened a few weeks ago, to my pleasant surprise. New West is an unusual location for a veg-friendly businesses with specialty items, some expensive. However, I was thrilled.
I checked the products online before going in. The store itself is small but carries a wide range of products with some of the stock in the back. They have food items ranging from candy bars to some frozen dinners. I bought several Tofurky products. Prices were just a few cents more than Whole Foods. Other products, like the "Smores" were a bit expensive.
They also have vegan gloves, very nice, and shoes/purses, cookbooks etc. Apparently the company does most of its business online.
Here's the clincher: they didn't have a product called Primal Strips, which are a wonderful, chewy, jerky-like snack. I mentioned it, they took note, and now they have them! That is absolutely wonderful customer service. I can't wait to pick them up.
Parking is on the street and is metered. Hours are good; open until 7.
Great service/staff, excellent variety, easy parking
Some items expensive