We went in the evening, at which point it's certainly not the 'relaxed cafe' the description mentions, but quite a busy restaurant. Nevertheless, with every table taken (more or less), there's a lot of atmosphere, though I'd suggest they maybe cram too many people in, and you might find yourself elbow-to-elbow with couples on a romantic date (right hand side) or arguing with their mother (left).
The food was decent enough to mean I have no complaints however, I went for a pasta dish, which is not something I usually do at restaurants as it seems a bit of a rip-off - but this was plenty cheesy and sauce-y enough for my liking. I also had an excellent mulled orange-apple cider (although I remain disappointed with the fact that 'cider' in North America means a non-alcoholic apple drink, I can't hold that against this particular place).
Overall then, I'd like to see the place during the more relaxed day-time, and try some of this dessert that everyone is raving about in the other reviews; but my experience as it stands was also perfectly fine, if not exactly overwhelming. On that basis, three moo-cows,