Great Full Service Restaurant, Great Grocery Store
Posted on 12 / 26 / 2009
Mother's is both a full service restaurant and a grocery store and a health supplement store. Don't think it's just a deli or a juice bar. I shop there every week and eat there at least a couple of times a month.
Regarding the restaurant - they have a great selection of vegetarian and vegan meals for breakfast, lunch and dinner. They also have a gluten-free menu (although it's a bit limited, but so is almost everyone's). Their food is usually excellent, portions large, and their prices are very fair. The only downsides are that service can be very slow and I've had food that wasn't as hot as it should be sometimes.
Their market is good, but way too small (the aisles are very narrow, it's usually crowded, so you must have patience when shopping there). Their produce is usually well marked with green signs for organic, and yellow signs for non-organic (I wish they would do the same in the rest of the store).
The issue about bad service is true. Mother's tends to hire very nice people, but they don't seem to have experience or training in good customer service. Once you find someone available to help, they seem to try hard to help - but they are very slow and frequently don't have that much knowledge. This seems to be the case in the restaurant, in the store, and at the check-out. Sometimes the service is "normal" but usually it's pretty slow.
Mother's gets 4+ cows for their food quality and selection in the restaurant, but only 2 cows for their service.
good food, good selection, fair prices
slow service, slow service