Good food, bad service
Posted on 06 / 26 / 2012
Bottom line, the food is good, especially if you're vegetarian/vegan. However the service can go from mediocre to bad.
Since my job is located nearby, my coworkers and I have been eating at GLC for years and the trick to getting somewhat decent service is to just call your order in early (before noon) and take it to go. However, if you're there hoping to get some food during your allotted lunch time, you'd better make sure you have at least an hour to spare.
It's really unfortunate how bad the service has gotten. It didn't use to be this bad a few years back and it seems like during the past 2 years, it has gotten progressively worse. Most recently my significant other and I decided to go there during my lunch time and I called in the order at 11:58am stating that I would be there in 5 minutes and wanted to get a jump start on my order since I only get a 30 minute lunch. We got there and it took the waiter about 10 minutes to take our drink orders. Finally at 12:20 pm I asked if our order was ready since I had called it in earlier and true to form, the waiter was completely apathetic stating that they were being served as they came up. He didn't even bother checking with the kitchen. Now I know that restaurants get busy during the lunch hour,however our order was placed far in advance and it was the daily special along with an extra bowel of soup. This wasn't a complicated or large order and shouldn't have taken so long to prepare. At the very least, the waiter should have checked on it and showed at least some concern for our time and appreciation for our business.
I will not be eating there again and if you're a local, I highly recommend going to St. Dames instead where they food is great and the service is excellent.
Vegan options, Good food, Central location
mediocre to bad service, bad parking, a little pricey