Responses to pepperka's Review

Respond to Review of Garden Cafe on the Green
by pepperka

Review: I'll give my positives first... the food was kinda good and the place is easy to find--right in the middle of town. Sadly, thats where it ends. We were seated by someone who I needed to request having the tabled wiped down (there was salt and water all over it) and that server stood in the kitchen and glared at me, then we had to go up and get our own menus because no one came back, the people who came in after us had ordered and their food arrived by the time anyone came to talk to us. When we finally ordered, I asked if an item was vegan and was informed that everything was vegan in the nastiest tone I've ever heard from a server. Lets please note that nowhere was that indicated at the restaurant--I'd heard from word of mouth that "its a mostly vegan place." And, then, the item I ended up ordering was told it wasn't available for another 30 minutes so I had to order something else. When our food arrived, my quesadilla had almost no vegan cheese on it and so was DRY, but I looked at the person the next table over and saw a delicious looking moist one. Worst part? We had finished eating and sat for a long time waiting for the check. I went up to the counter and asked the woman taking togo orders who told me "the other woman will get it," and went back to ignoring me. The other woman did not get it, even after we asked her. Eventually we had to guess at our bill and give cash before just leaving. Also, all the other tables got bread to start except for us. We started off very friendly, were dressed nicely, and otherwise had no characteristics that would get us such bad service except being in our 20s and 30s. Seriously, I thought that treatment was over by now. I'd NEVER suggest this place to anyone. Our food was dry and overpriced and the service was plain insulting. There are plenty of better options in the area. I WANTED TO GIVE THEM "ONE COW" but its not permitted by happycow since they are a 100% veg restaurant. The veg status doesn't justify going there, i promise.

Responses

Woodstock
Posted by Woodstock on Friday, February 22, 2013
i have to agree with you about the staff, I've had too many similar experiences of my own. It's a pity, because generally the food is good (yes some of the items aren't great.) But you are wrong about bread being served to everyone. That is never the case. Any tables with bread probably had an order that came with bread. I have eaten at this restaurant many times and never been served bread by default.
You must login to post a response

Login | Register (see member benefits)