Responses to vegantraveler's Review

Respond to Review of Fair Grounds Coffeehouse
by vegantraveler

Review: I hate to knock vegan friendly joints but the staff here was terrible. The were slow, rude and lied to us:( But the Mcvegan Waffle almost made up for it. It was amazing!! I've never had anything like it before, they mixed tofu scramble in the waffle!! The desserts were so creative and truly a treat! I would have ate dinner here too but it was 20 min. till close and they didn't want to serve us:(

Responses

Fair Grounds
Posted by Fair Grounds on Friday, February 22, 2013
Well, as the owner, I'm sorry to hear this. When I'm around (12 hours of the day), my staff acts fine and food goes out reasonably. Unfortunately, most of these complaints happen at night, when I have taken my leave. I apologize, but would make this a better response is to leave the names of rude employees and the details of any incident with the owner (me). Otherwise, how am I to address these concerns? Thank you for enjoying the food, and thank you to everyone who can overlook a few problems in their quests for wholesome, cruelty-free eating.
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