Responses to veganpower's Review

Respond to Review of Fair Grounds Coffeehouse
by veganpower

Review: i want this vegan cafe to survive, but i have heard such awful things about the owners, that i doubt i will ever go back. i have heard these reports from people who worked there...being vegan means being nice to everyone and not doing things like paying people a working wage or calling people names and laughing at costumers behind their backs..... so boooo on the owners.


Fair Grounds
Posted by Fair Grounds on Friday, February 22, 2013
I normally would not get involved with the customer feedback process, but as the owner of Fair Grounds Coffeehouse I feel I have to respond to comments like this. I also think that HappyCow is such a useful resource for vegans (I have been one for seventeen years and have used it on many occasions) that it is important for people to hear both sides of the issue.
I opened this coffeeshop less than a year ago with the idea of providing Fair Trade coffee and animal-free food and baked goods, and have been going through the same struggles that most small businesses suffer through. Like most coffeeshops, I've had high turnover in employees. Some I have had to let go, and some have quit with varying degrees of notice. I have always paid employees at least a dollar over minimum wage, and have let them know from the start what their pay would be. If I've ever complained about anyone it's because I am, in fact, a human being who can get frustrated.
If anyone wants to discuss my business practices with me openly, they are free to come talk to me. In the meantime, we should keep this forum a place to discuss actual experiences, not a place to spread rumors or for former employees to satisfy a personal vendetta. Otherwise, thanks for the great comments and suggestions, everyone! Keep 'em coming!
Christine Peterson
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